Refund policy

Returns must be authorized within 30 days of original invoice date.  Contact customer service before any return; a call tag or return authorization will be required for credit to be issued. Please contact us by phone (951-296-2445) or via email (support@bilingualdictionaries.com) with your invoice number and order information.

Returnable Items:

• Items that arrived damaged or shipped incorrectly may be returned.
• Items that are still in new condition and authorized for return within the 30 days return period.
• Any items that are written on or stamped by any person or institution may not be returned regardless of condition.